Refund policy
Refund Policy
We want you to be satisfied with your purchase. If you're not completely happy, we're here to help.
Returns
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You may request a return within 30 days of delivery.
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Items must be unused, in original condition, and in original packaging.
Non-Returnable Items
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Used or damaged items caused by the customer
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Items returned without original packaging or missing parts
Refunds
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Once your return is received and inspected, we will notify you of approval.
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If approved, refunds will be issued to your original payment method within 5–10 business days.
Exchanges
We only replace items if they are defective or damaged.
Return Shipping
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Customers are responsible for return shipping costs unless the item is defective or incorrect.
Damaged or Incorrect Orders
If your item arrives damaged or incorrect, contact us within 48 hours at: hello.iconsupply@gmail.com
Please include clear photos of the issue for faster resolution.
Contact
For all return requests:hello.iconsupply@gmail.com